イーマネーのサービスで失態を演じたNTTドコモ。Arvinくんと軽く話をしてみました。
Toshi
Oh no. It finally happened.
Arvin
What are you talking about , Toshi-san?
Toshi
E-money related scandal. Many people throughout Japan complained that someone stole money from their bank accounts.
Arvin
How did that happen?
Toshi
E-money service was taken advantage of by a third party.
Arvin
Who is the service provider?
Toshi
It’s a big firm named NTT docomo.
Arvin
I’ve heard of the name. It’s one of the major mobile carriers.
How much is the total damage that goes through?
Toshi
So far eleven cases have been found, totaling up to 18 million yen.
Arvin
How can such a heist happen in Japan with advanced technology?
In the Philippines, two-way authorization method is widely used for a secure money transaction. Have you heard of that, Toshi-san?
Toshi
I’ve only heard of it by the name.
Arvin
Most of the banks are using OTP or one time password.
Toshi
How does it work? If I shop online for something, and I want to pay by e-money, what happens?
Arvin
The bank will send OTP to your cell phone and you need to input it on the e-money webpage for another authorization.
Toshi
That sounds very safe and secure. I wonder why Japanese banks don’t adopt it.
Anyway, NTT docomo will incur a heavy reputation damage as their name is repeatedly broadcasted on TV news.
Arvin
Trust once lost never returns easily. The first thing they’ve got to do is to compensate for the losses suffered by the victims.